Privacy Policy

How Good Luck With Sale (GLWS) collects, uses, shares, and protects your personal information when you use our deal infrastructure.

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This Privacy Policy explains how Good Luck With Sale (“GLWS”, “we”, “us”, or “our”), a service powered by FinDech UAB, collects, uses, shares, and protects personal information when you use our website, applications, deal rooms, receipts, and related services (together, the “Service”). By using the Service, you agree to the practices described here.

GLWS is universal deal infrastructure for online and offline sales. To create, coordinate, and record Deals, we necessarily process information about the people taking part in them. We aim to collect only what we need and to be clear about how we use it.

1. Scope

This Policy applies to information we process as a controller about visitors, account holders, and parties to a Deal (Buyers and Sellers). It does not cover the practices of third parties we do not control, including regulated payment partners and other services you choose to use.

2. Information We Collect

Information you provide directly

  • Account information — such as your name, email address, password, and organization details.
  • Deal information — terms, descriptions, amounts, counterparties, files, and messages you submit to a Deal Room.
  • Support and communications — information you share when you contact us or respond to surveys.

Information collected automatically

  • Usage data — pages viewed, features used, actions taken, and timestamps.
  • Device and network data — IP address, browser type, operating system, and device identifiers.
  • Cookies and similar technologies — used to keep you signed in, remember preferences, and understand how the Service is used.

Information from third parties

  • Information from regulated payment partners and service providers used to operate the Service, and information necessary to verify identity or prevent fraud where applicable.

3. How We Use Information

We use personal information to:

  • provide, operate, and maintain the Service, including creating Deals and generating Receipts;
  • enable Buyers and Sellers to coordinate and complete a Deal;
  • authenticate accounts and keep the Service secure;
  • prevent, detect, and investigate fraud, abuse, and unlawful activity;
  • communicate with you about your account, Deals, and changes to the Service;
  • analyze and improve the Service; and
  • comply with legal obligations and enforce our terms.

Where the GDPR or similar laws apply, we rely on the following legal bases: performance of a contract (to provide the Service and your Deals); our legitimate interests (to secure, analyze, and improve the Service and prevent fraud); your consent (for certain cookies and communications, which you may withdraw); and compliance with legal obligations.

5. How We Share Information

We do not sell your personal information. We share it only as described below:

  • Counterparties to a Deal — information you submit to a Deal Room is shared with the other party to that Deal so the Deal can proceed.
  • Regulated payment partners — where protected payment or escrow-style flows are used, relevant information is shared with the regulated partner that provides them.
  • Service providers — vendors who host, support, secure, or analyze the Service under contractual confidentiality obligations.
  • Legal and safety — when required by law, legal process, or to protect the rights, property, or safety of GLWS, our users, or the public.
  • Business transfers — in connection with a merger, acquisition, financing, or sale of assets, subject to this Policy.

6. Cookies and Tracking

We use cookies and similar technologies to operate the Service, remember your preferences, and measure usage. You can control cookies through your browser settings; disabling some cookies may affect how the Service functions. Where required, we ask for your consent before setting non-essential cookies.

7. Data Retention

We keep personal information only for as long as necessary to provide the Service, maintain durable Deal records and Receipts, comply with our legal and regulatory obligations, resolve disputes, and enforce our agreements. When information is no longer required, we delete or anonymize it.

8. Data Security

We use technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, and alteration. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

9. International Transfers

We may process and store information in countries other than your own. Where we transfer personal information across borders, we use appropriate safeguards, such as standard contractual clauses, where required by applicable law.

10. Your Rights

Depending on where you live, you may have the right to:

  • access the personal information we hold about you;
  • correct inaccurate or incomplete information;
  • delete your information, subject to legal and record-keeping limits;
  • restrict or object to certain processing;
  • port your information to another provider; and
  • withdraw consent where processing is based on consent.

To exercise these rights, contact us using the details below. If you are in California, we do not sell or share your personal information as those terms are defined under the CCPA, and you have the right to know, delete, correct, and not be discriminated against for exercising your rights.

11. Children’s Privacy

The Service is not directed to children under 16, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.

The Service may link to third-party websites and services that we do not control. This Policy does not apply to those third parties, and we encourage you to review their privacy policies.

13. Changes to This Policy

We may update this Policy from time to time. If we make material changes, we will take reasonable steps to notify you, such as posting the updated Policy with a new effective date. Your continued use of the Service after the changes take effect constitutes acceptance of the revised Policy.

14. Contact Us

If you have questions about this Policy or wish to exercise your rights, contact us at privacy@glws.com.